AGB

• All rugs are handmade, so slight variations in size, color, and texture may occur.
• Custom and personalized orders cannot be canceled once production has started.
• Colors may appear slightly different due to screen settings and lighting.
• Buyers are responsible for providing the correct shipping address and contact information.
• Delivery times may vary depending on location and customs clearance.
• Returns and exchanges are accepted within 14 days only for eligible items.
• Any damage or issue must be reported within 48 hours of delivery with photos.
• By placing an order, you agree to our shop policies and terms.